Personalised Service We offer customised solutions in terms of courseware development, training and development of staff to alleviate the service standards of your organisation. Drop us a message to find out more.
Enhance Customer Service Customers are the core of every business and should always be your top priority. Happy customers can help you build credibility and bring in more business – research shows that 77% of customers are likely to recommend a company to a friend if they have a positive experience. And, that’s why you …
Achieve Success as a Team Goal-oriented mindset: Track goals together to increase efficiency and improve productivity. Commitment to their roles: Individuals working in roles based on their strengths and expertise are often highly motivated. Open to learning: Team members who are interested in challenging their skills and learning to complete new individual tasks encourage professional growth. …
Building Resilience Resilience is the ability to withstand adversity and bounce back from difficult life events. Being resilient does not mean that people don’t experience stress, emotional upheaval, and suffering. … Resilience is important because it gives people the strength needed to process and overcome hardship People face all kinds of adversity in life. There …
Leadership Course Leadership development is the process which helps expand the capacity of individuals to perform in leadership roles within organizations. Leadership roles are those that facilitate execution of an organization’s strategy through building alignment, winning mindshare and growing the capabilities of others. Leadership roles may be formal, with the corresponding authority to make decisions …
Conflict Management Conflict management is the practice of being able to identify and handle conflicts sensibly, fairly, and efficiently. Managers need to resolve conflict in the workplace quickly and professionally. Five types of conflict resolution include accommodating, avoiding, collaborating, competing, and compromising